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Marriott School of Business
Resources

Guidelines for Ordering Physical Products (Swag/Merch)

Girl holding the Ballard Center End Hunger Tote
Photo by Ballard Center

Ballard Way Resources Curated by the Ballard Center

In the spirit of sharing best practices, we are publicly sharing some of our helpful processes and systems that we have developed to Do Good. Better. at the Ballard Center.

Feel free to download and use the ideas or documents as templates/inspiration for the work at your organization.

Questions? Contact us at ballardcenter@byu.edu.

Ballard Center Physical Product Proposal

Submit this form to the Marketing and Communications team for manager approval before initiating design, ordering, or promoting any new physical product.

Proposed Item Name: _______________________________________________________

Intended Use Case(s): _______________________________________________________

Target Audience: ___________________________________________________________

Product Description & Specifications:
Size, color options, materials, customization needs ____________________________________________________________________________

Vendor Info: _______________________________________________________________

Quote for Product + Shipping and Fees: _____________________________________

Estimated Cost per Unit: $_________

Quantity Break Points:

- 50: $_______ | 100: $_______ | 250: $_______ | 500+: $_______ | _______ : $_______

Minimum Order Quantity (MOQ): ___________ Proposed Quantity: ___________

Distribution Plan:
How will this be distributed or used? Who is responsible?
__________________________________________________________________________________________________________________________________________________________

Storage Plan:
Where will this be stored, and how will inventory be tracked?
__________________________________________________________________________________________________________________________________________________________

Be sure to include a photo of the product as well as a mockup.

Proposed Item Evaluation Rubric

The table below provides a spot for these 3 items from left to right below:
Category | Description | Score (1-10)

Mission AlignmentDoes it reflect Ballard Center values and identity?
Strategic PurposeDoes this serve a clear strategic goal (e.g., outreach, retention)?
Use Case & AudienceDoes the product have a clear use case and audience?
Cost EffectivenessIs the cost reasonable, appropriate for the use case, and fits our budget?
Teaching TouchpointDoes it teach or reinforce a principle from our Do Good. Better. curriculum?
Audience Fit & AppealDo at least 5 members of the target audience love the item?
Sustainability & Ethical SourcingEco-friendly materials, fair trade, and vendor transparency?
Usefulness & LongevityWill recipients use and keep the item long-term?
Brand VisibilityWill this increase brand recognition and affinity?
Legal & Trademark ComplianceIs it compliant with BYU’s licensing standards?

Recommendation: Proceed / Revise / Decline
Total Score: ______ / 10

Download the PDF

Ballard Center Physical Products Strategy

Guidelines for creating and ordering physical swag and merchandise items.

Purpose

Our physical products (branded swag and merch) exist to advance the mission of the Ballard Center by enhancing connection and visibility. These products serve as tools for education, celebration, outreach, and identity-association for our community.

They provide opportunities for word-of-mouth advertising and act as conversationstarters that give others a chance to chat about the Ballard Center and what it means to Do Good. Better.

Guiding Principles

Every item we produce should:

• Be excellent and desirable: designed to spark joy and pride in ownership.
• Be mission-aligned and reinforce our Do Good. Better. values and curriculum.
• Be strategically selected based on purpose, audience, and cost.
• Be sustainable: prioritize eco-friendly, fair trade, and ethically sourced options.
• Be strategically distributed: used for relationship-building, outreach, or incentives.
• Be audience-tested by at least 5 target users before bulk ordering.
• Be legally and brand compliant: meet BYU and Ballard Center trademark and licensing standards

Instructions

All Ballard Center branded physical products must be approved by the head of Marketing and Communications. Proposals for physical products must be submitted by completing the proposal form and emailing the proposal to ballarddesign@byu.edu.

Use Cases and Audiences

Use CaseAudienceDescription
Promotional GiveawaysGeneral student body<$5 items like stickers, pens, small plants to raise awareness at booths/fairs.
Event-specific MerchandiseConference attendees, students, speakers$5–$10 items distributed at events like the Do Good. Better. Conference.
Swag Store IncentivesBallard Center student employees>$10 items purchased with Ballard Bucks (which are given for birthdays, anniversaries, or performance recognition.)
Volunteer & Speaker GiftsGuest speakers and collaboratorsHigh-quality branded thank-you items that reflect Ballard Center values.
BYU Store ProductsBroader BYU and Do Good. Better. communityBranded merchandise sold online/in-store via BYU Custom Products.

Notes on Inventory Management:

The welcome desk team maintains a central inventory log to track existing items, quantities on hand, usage frequency, and restock triggers. This helps reduce waste and ensures availability for priority events.

Download the PDF

Resources published and shared by the Ballard Center are not necessarily endorsed by BYU or The Church of Jesus Christ of Latter-day Saints.