A Book by Linda Argote
Argote offers a clear, researchbased overview of how organizations generate knowledge, store it, and share it over time.
She examines the roles of people, routines, tools, and structures in either supporting or blocking learning, using examples from multiple sectors to illustrate key concepts. This work explains why some lessons fade while others stick and provides a strong conceptual foundation for designing organizations that remember, adapt, and improve their performance and impact.